Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Quick Navigation
Jump to any section of our privacy policy
Our Commitment to Your Privacy
At Garvik Stay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or stay at our properties.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
- Name, email address, and phone number
- Billing and payment information
- Government-issued ID for verification
- Emergency contact details
- Special accommodation requests
Booking Information
- Check-in and check-out dates
- Number of guests and room preferences
- Previous booking history
- Communication preferences
Technical Information
- IP address and device information
- Browser type and version
- Website usage patterns
- Cookies and similar technologies
How We Use Your Information
Service Provision
- Process and manage your bookings
- Provide customer support and assistance
- Send booking confirmations and updates
- Facilitate check-in and check-out processes
Communication
- Send important service notifications
- Respond to your inquiries and requests
- Provide promotional offers (with consent)
- Share property updates and news
Business Operations
- Improve our services and user experience
- Conduct analytics and research
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service providers (payment processors, cleaning services)
- Legal authorities when required by law
- Emergency contacts in case of incidents
- Business partners for legitimate purposes
We do NOT sell or rent your personal information to third parties for marketing purposes.
Data Security
Security Measures
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Access controls and authentication protocols
- Regular security audits and monitoring
Data Retention
- Personal data retained for 7 years for tax purposes
- Marketing data retained until you opt-out
- Technical data retained for 2 years
- CCTV footage retained for 30 days
Your Rights
You have the right to:
- Access your personal data we hold
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your data
- Data portability to another service provider
- Withdraw consent for marketing communications
Third-Party Services
We use third-party services including:
- Payment processors (UPI, Cash, Debit/Credit Cards)
- Analytics services (Google Analytics)
- Communication platforms (WhatsApp Business)
- Booking management systems
These services have their own privacy policies which govern their use of your information.
Children's Privacy
Our services are not intended for children under 18 years of age.
- We do not knowingly collect personal information from children
- If we become aware of such collection, we will delete it promptly
- Parents/guardians should supervise children's online activities
Questions About Your Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us.
Email Us
enquiry@garvikstay.comCall Us
+91 92892 29217This Privacy Policy is effective as of January 2, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.